How to start, grow, and scale a padel community.
This is not theory. This is what works — built from what we see across TPS communities.
What this playbook is
A step-by-step guide for running a TPS community. It tells you exactly what to do, and when — starting with your very first event.
It's built from what actually works across our communities — nothing made up. Where we don't have reliable guidance for a market or situation, we say so rather than invent it.
How to use it: If you're just starting, read Parts 0 → 1 and stop there — that's most of this guide, on purpose. Come back to Parts 2 and 3 when you reach those stages. Parts 4–6 are reference: community types, formats, and pricing. Sections are tagged Starting Growing Scaling so you can jump to what fits you today.
Know your community type
Before anything else, understand what kind of community you're running. Every decision in this playbook depends on it.
By target audience
By stage
| Stage | Members | Events run | Where this shows up |
|---|---|---|---|
| Starting | 0–50 | 0–4 events | Part 1 (the focus) |
| Growing | 50–300 | Consistent weekly events | Part 2 |
| Scaling | 300+ | Multiple events / week | Part 3 |
Starting a community
This is where almost everything is decided. Get the first weeks right — a venue people love, events people enjoy, content that travels, and players who follow you in the app — and growth takes care of itself.
1.1 The only thing that matters at the start
Show up consistently.
One event per week. Same day. Same time. Players need to trust you'll be there before they commit to you. Consistency beats everything else in your first two months.
★ Your launch recipe — which event, in what order
The order of events is everything. Where you start depends on who you are and the players you already have. Cold, with no players? Begin at first-timers. Already coaching intermediate or advanced players? Skip first-timers — starting there makes no sense for them. Find your rung on the ladder, then climb it one step at a time.
- First-timers — only if you're cold with no players. No level needed, nobody judged.
- Categorise players by level — after each event, note who can play and how well. That decides their next event.
- Americano — once a player is past first-timer and can rally, put them here, matched by level.
- Players progress → move them up — as they improve, steer them to the right next event.
- Round Robin (mini-tournaments) / King of the Court — when the level is high and even, step up to these.
- Half / full-day competitions & leagues — later, once levels are set and the community is strong.
- Enter at rung 1: run First-timers (events 1–3). No level needed, nobody judged — the lowest-friction way to start from nothing. Fill them from your own network; 6–8 people is a great first session.
- Same slot every week — and categorise as you go. Invite players back, add 2–3 new each time, and note each player's level for the next event.
- Week 3–4: make Americano your weekly anchor. Once you have a regular core it builds community fastest. Keep one First-timers slot a month to keep newcomers flowing in.
- Then climb: level-matched Americanos → Round Robin → competitions. As levels rise and even out, move up the ladder — beginners stay social, stronger players get the competitive slot.
- Skip first-timers — enter where your players already are. If they can play, start straight at Americano (matched by level). Intermediate/advanced? Open at Round Robin or King of the Court. Starting at first-timers would make no sense for them.
- Lock it as your weekly anchor. Same day, same time. Keep adding new players around your core, matched by level.
- Add a monthly First-timers slot. It feeds fresh players in as some naturally churn.
- Climb as they progress. Give competitive players their own ranked event; steer each player to the right rung by level and goal.
- Coaches in your area. Partnering with local coaches brings better events — they help run first-timer and clinic sessions, bring their own students, and raise the level of play.
- Sponsors. The right sponsors lift your events too — product, prizes, and budget that make sessions feel special. Build the proof first, then bring them in (see Parts 1.10 and 2.4).
1.2 Find the right venue
Where you play matters as much as how you play.
People come the first time for padel. They come back for the experience — and the venue sets the stage for it. Choose a place your community will actually enjoy being at.
- Food & drink on site. Prioritise a venue with F&B — somewhere to grab a drink or eat together after play. The 30 minutes after the match is where community is actually built: people talk, meet, laugh, and plan the next game.
- Somewhere to hang out. Seating, shade, a bit of atmosphere. If players leave the second the match ends, you have a booking, not a community.
- Good, reachable courts. Decent courts that are easy to get to keep people coming.
- A welcoming partner. Pick a venue whose staff are glad to have your group. A good venue partner wants your community there — they get the bookings and the buzz. Build that relationship early.
1.3 Your first event: what works
If you have no existing audience → First-timers / intro event
- Why: low barrier, no level required, inclusive — nobody feels judged.
- Format: a ~90-min session with a coach or experienced host who explains the rules, runs intro drills, then plays.
- Players: keep it small (around 8) — easy to manage, feels personal.
- Target: Facebook expat groups, beginners who've never played, gym communities, curious tennis players.
If you already have an audience (friends, a WhatsApp group) → Americano
- Why: fast, social, everyone plays with everyone, easy to organise.
- Format: ~2h Americano, 8–16 players, rotating partners.
- Why it builds community fastest: players meet everyone in a single session. It's the strongest format for turning a group of strangers into a community.
1.4 Make them want to come back
Every player should leave wanting the next one.
People play padel to have fun, meet new people, and enjoy themselves. Deliver that, every single event, and they'll come back — and bring a friend.
- Mix people up so everyone meets someone new. Make introductions. Learn names.
- Keep it light and welcoming — especially for beginners, who are deciding whether padel is "for them."
- Stay for the food and drinks after. Be the host, not just the organiser — this is where the community actually forms.
- Before anyone leaves: get their contact, invite them to the next event, and ask them to follow your community in the TPS app.
Match the levels — this is what makes or breaks the session
First-timers and intro events are for everyone new, so level doesn't matter there. For every other format, keeping players at a similar level is one of the single biggest factors in whether your community works.
- Make sure people understand exactly what they're joining — the level, the format, the intensity — before they sign up. Spell it out in the event.
- Don't accept players who don't fit the level. A player well below the level won't enjoy it, and the stronger players get frustrated. A player above the level creates the same mismatch in reverse. Either way, people leave unhappy and don't come back.
- Aim for everyone smiling at the end. Similar levels are what make that happen — close games, good rallies, fair matches.
1.5 Your first 4 weeks — week by week
Keep it small. Make it great. Stay for the hang afterwards.
Same format, same slot. Invite week-1 players back. Add 2–3 new faces. Word of mouth starts here.
Start a WhatsApp group. Keep the energy and the after-play ritual going.
Did players come back? If yes — keep going. If no — ask them why, and change one thing.
1.6 Pricing at the start
Cover your costs. Don't try to profit on event 1 — players are trying you, and pricing them out kills momentum.
Typical event price at the start in Thailand: ~600 THB per player for a social Americano, and ~1,100–1,200 THB for a coached first-timers session (it includes coaching). Full detail in Part 6.
1.7 Create content, every event
Every event is content. Capture it.
- Take lots of photos and videos — action on court, faces, the after-play hang. Quantity matters; you'll always use less than you shoot.
- Share it: your Instagram feed and stories, your WhatsApp group, relevant Facebook groups.
- Tag everyone. Players reshare to their own followers — that's your best free marketing, and a direct line to new players.
- Tag the venue and any partners. They want content too — they'll reshare to their audience, putting your community in front of people you'd never reach alone.
- Don't over-produce it. Authentic, energetic and real beats polished — especially at the start.
1.8 Share every event across every channel
When you publish an event, share it everywhere — immediately.
- The TPS app — publish your event here first.
- Your community WhatsApp group.
- Any padel or expat WhatsApp groups you're in.
- Your Instagram story and feed.
- Relevant Facebook groups for your city.
- The venue's channels — ask them to share it too. They want their courts full; helping you fill events helps them.
1.9 Grow your followers inside The Padel Society
Getting players to follow your community inside the TPS app is one of the most important things you can do — full stop.
That's the shift you're working toward: you stop depending on WhatsApp admins, the Instagram algorithm, or Facebook reach to get seen. Your audience becomes yours, inside the platform, always reachable.
How to grow your followers fast
- After every event, ask players to follow your TPS community — say it out loud and send them the link.
- Put the link in your Instagram bio and pin it in your WhatsApp group.
- Ask your most engaged players to share it with their padel friends.
- Every new player who joins an event → invite them to follow the community immediately.
The flywheel: over time, Instagram and WhatsApp matter less, because your players are already in the app waiting for your next event. You publish, they're notified, they sign up. That's the goal.
1.10 Sponsors — not yet, but prepare
Brands want to see engagement before they commit. They look for consistent events, sell-outs, an Instagram presence, and an audience that matches their target.
What to do now: build the proof. Run consistently, post every event, tag players. Once you have a steady run of events and a growing IG, approach brands — or they'll come to you.
Growing a community
You've proven the concept. The risk now is inconsistency — and burning out by running everything alone. This is where most communities plateau. The fix is to systematise.
2.1 Event formats that work at this stage
As you grow, structure pays off more and more — players reward formats they can rely on.
- Americano — the engine. Run it weekly as your anchor. Scales easily from 8 to 32 players. Players know exactly what to expect, so it's low-friction to fill.
- Mexicano — the upgrade. More competitive feel; works best once players know each other. Introduce it as a monthly special, then make it regular.
- Social / themed events — the spike. Once every 2–4 weeks: sunset Americano, sponsor night, holiday special. Higher perceived value, and your best content.
- First-timers — keep it. Hold one first-timers slot a month to replace churned players and keep growing the base. Hand it to a host once you have one.
2.2 Build your host team
You can't run every event yourself. At 50+ members, recruit 1–2 hosts from your existing players.
- What hosts do: arrive early, manage court allocation, keep score, handle late arrivals, capture content.
- What they get: free or discounted entry.
- How to find them: they're already your most engaged players — the ones who arrive early, help set up, and know everyone.
2.3 Pricing at growth stage
You should now be making a margin on every event. If any event has a waitlist — raise its price. Add premium pricing for themed or special events.
2.4 Sponsors — now is the time
You now have the proof brands want. To approach them:
- Identify brands whose audience matches your players (sports, health, food/drink, lifestyle).
- Build a one-pager: your audience, your schedule, what you offer (logo at events, social mentions, product sampling).
- Reach out directly — DM or email the marketing contact.
- Start small — ask for product (balls, drinks, prizes) before cash.
- Deliver and document — photos, tags, reach. Then go back for more, or for cash.
2.5 Instagram — what to post and when
- Before every event: 1 post or story — announce it, create urgency.
- During: 1–3 stories — energy, action, faces.
- After: 1 post — highlights, results, next-event CTA.
What performs: action shots; leaderboards after Americano or Mexicano; player shoutouts (tag them, they reshare); natural sponsor content; behind-the-scenes. Always tag players and the venue.
Scaling a community
At this stage you're running several events a week, with a host team, sponsors, and a waitlist. The risk now: quality drops and you lose what made you special. Run it like a business — and protect the feeling.
3.1 Event portfolio at scale
Anchor events (weekly, fixed slots): 2–3 Americano slots at different times to serve different schedules, plus 1 Mexicano a week for competitive players.
Growth events (monthly): a first-timers event (always keep it alive) and a themed/special event.
Premium events (quarterly): a tournament or league, a sponsor-activation event, or a cross-community event with another TPS community (doubles reach, halves the organising).
3.2 Expanding to a new location
You're ready when: you have consistent sell-outs at home, players asking for more slots than you can offer, and a host who could run events independently.
- Identify the new city or area.
- Find one host there — ideally already in your community or referred by a player.
- Run one event before committing — test demand.
- If it sells out, commit to a weekly slot.
- Build that location's audience separately — local WhatsApp groups, local IG content, and its own TPS following.
3.3 Revenue streams to add at scale
- Event tickets (primary).
- Sponsor fees — cash, not just product.
- Premium membership or community subscription.
- Private events — companies, birthdays, corporate.
- Coaching sessions run through the community (the highest price point).
3.4 Protecting quality as you scale
The biggest risk at scale: becoming generic. What made players loyal was the feeling — protect it.
- Host training: a 1-page host brief so every host delivers the same experience — how to greet players, run the format, handle issues, capture content.
- Feedback loop: after every event, note what went wrong. Fix one thing per week.
- Stay visible: even at scale, show up. Players came because of you.
- Community identity: your community has a personality (Sabai Sabai = welcoming, Deuce = competitive, Hercourt = female-first). Every event, post, and host interaction should reflect it.
Community types: specific guidance
Female-only communities (e.g. Hercourt)
- Marketing: Facebook women's groups, female fitness communities, yoga studios, women's WhatsApp groups — not generic padel channels.
- Pricing: higher willingness to pay for a quality, welcoming experience — don't default to the lowest price.
- Format: social formats first (first-timers, social Americano) before ranked Mexicano.
- Tone: inclusive and welcoming matters even more — many women are put off by male-dominated courts.
- Hosts: female hosts preferred — players relate to and trust them.
- Sponsors: female-oriented brands (activewear, wellness, lifestyle) are underserved in padel — a strong, open opportunity.
Competitive communities (e.g. Deuce)
- Levelling: use the TPS levelling from day one so players know their level and can track progress — competitive players care about this most, and consistent levels keep every match close.
- Formats: Mexicano and round robin over Americano — more structure, clear winner.
- Communication: results-first — post leaderboards, not just photos.
- Pricing: competitive players pay more for a quality, level-matched experience — price accordingly.
- Sponsors: sports-performance, nutrition, equipment brands.
A note on your structure
You're building a community from scratch and sourcing courts from one or more venues — you have flexibility, but you build both the audience and the court access yourself. A few things that matter specifically for you:
- Build your audience from zero: personal network first, then WhatsApp / expat / Facebook groups, Instagram, and your TPS community page (see Part 1.5–1.9).
- Secure the right court time: partner with venues your community will actually enjoy — F&B and a place to hang out after play matter as much as the courts (see Part 1.2).
- Own your audience from day one: build your following on TPS and Instagram — it's the asset you're creating, and it travels with you across venues.
- Plan for cost and admin: you carry the court cost and the organising, so price for a real margin once you're selling out (see Part 1.6 and Part 6).
- Consistency and content do the heavy lifting: you don't inherit an audience, so showing up every week and making content people share is what compounds.
Quick reference: event format guide
| Format | Best for | Players | Duration | Price tier |
|---|---|---|---|---|
| First-timers | New communities, beginners | 4–8 | 90 min | Low–Mid |
| Americano | The engine — social, all stages | 8–24 | 2h | Mid (~600฿) |
| Mexicano | Established, competitive | 8–16 | 2–3h | Mid–High |
| Round Robin | Competitive, structured | 8–16 | 2–3h | Mid–High |
| Tournament / League | Scaling, competitive | 16–64 | Half/full day | Premium |
| Social / Themed | All stages, brand activation | 8–32 | 2h+ | High |
| Coaching clinic | Beginner / improving | 4–8 | 90 min | Mid (~1,200฿) |
Pricing reference by city
All figures in THB, per player. Pricing across Thailand is remarkably consistent: ~600 THB is the standard social-event price, with coached and first-timer sessions at ~1,100–1,200 THB.
| City | Typical social price | Coached / first-timer | Recommended margin |
|---|---|---|---|
| Bangkok | ~600฿ | ~1,100–1,200฿ | 20–30% |
| Pattaya | ~600฿ | ~1,100–1,200฿ | 20–30% |
Price-sensitivity notes
- Beginners / first-timers: least price-sensitive on a coached session — they're paying for guidance, so the ~1,100–1,200฿ tier holds.
- Social players: anchored to ~600฿; raise only after consistent sell-outs.
- Competitive players: will pay a premium for a well-run, level-matched event with results — but the quality has to match.
- Female-only: strong willingness to pay for a quality, welcoming experience; don't default to the lowest price.
Run it in the TPS app
This is the hands-on reference for the platform: how to create your community, publish events, take payment, add people who help you run it, and share events to fill them. Everything here is exactly how the app works today.
7.1 Create your community
Your community is your home base — it's where players follow you, get notified of events, and see your matches, scores, and media.
- Open My Communities and tap the create (+) icon.This starts a new community.
- Upload a community picture.Pick a clear, on-brand image that represents the community.
- Name your community.A unique name that reflects who it's for.
- Write a short description.A brief line on your community's goals and the kind of play and people it's for.
- Choose a category.Select the category that fits (e.g. club, general interest).
- Set privacy — Public or Private.Public: visible to everyone on the main page. Private: only people you invite can access it.
- Create it.Finalise, and check it now appears in your Communities. From here you can also share open matches into it.
7.2 Create an event
From your community, choose to create a new event and complete the details below. The format you pick is the product — see Part 5 for which format to run when.
Information to complete
| Field | What to enter |
|---|---|
| Name | The event name players will see. |
| Cover image | Upload an image for the event. |
| Club | Select the club / venue the event is played at. |
| Date & time | Start and end time of the event. |
| Description | What it is, the level, the format, what to expect (up to 180 characters). |
| Max participants | The cap on how many players can join. |
| Number of courts | How many courts the event uses. |
| Format | The event / tournament format — see the types below. |
| Player requirements | Optional: set a min–max level, reliability, and gender preference so only the right players join. |
| Event type | Public (anyone can join) or Private (only players invited by the organizer can join). |
| Allow join / leave | Let participants join or leave the event themselves. |
| Price & currency | The price per player and the currency to charge in. |
Event types you can choose
When you set the format, these are the options the app gives you:
| Type | What it is |
|---|---|
| Americano (Classic / Team) | Everyone plays with everyone; points scored individually. Team Americano keeps fixed pairs. The social engine — best for filling and building community. |
| Mexicano (Classic / Team) | More competitive feel — pairings shift by results. Best once players know each other. |
| Round Robin | Structured mini-tournament; every team plays every team. |
| Knockout | Bracket / elimination format. |
| Round Robin + Knockout | Group stage into a knockout — for bigger competitions. |
| King of the Courts (incl. Team) | Winners move up courts — fast, social, competitive. |
| Social event | A non-competition event — just play, no leaderboard. |
7.3 Set up prepayment for an event
Players pay upfront, in-app — no cash at the club, no no-shows.
Prepayment is controlled per event with the Pay in advance toggle on the create-event screen. When it's on, players must pay the fee before they can join.
- Turn on Pay in advance on the event.This requires players to pay upfront in-app to join.
- Enable Payment Collection → Set Up Payments.The first time, you set up a secure payment account with our trusted payments partner (Stripe). You only do this once.
- Wait for verification.The payment account is verified — this usually takes 1–2 business days. You'll be notified when it's approved; until then it shows as pending.
- Publish — players now Pay-to-join.Once approved, you can collect payments on this and future events, and open your Stripe dashboard any time.
7.4 Co-organizers (events) & moderators (communities)
These are two different roles — don't mix them up:
- Co-organizers help you run a single event.
- Moderators help you run the whole community.
Add a co-organizer (per event)
You can't run every event alone — co-organizers are the players who help you run a specific event.
- Open the event → Organizers.You'll see the current organizers. Only the event owner and existing organizers can add more.
- Tap Add co-organizer.Co-organizers are chosen from your community members — so the person must already be a member of the community the event belongs to. (Co-organizers can only be added on events linked to a community.)
- Select the player(s) and confirm.They're added as co-organizers of that event.
- To remove one: tap the organizer → Remove from Organizer.They'll no longer be an organizer of that event.
Moderators (per community)
Moderators run and manage the whole community — not just a single event. The person who creates the community is its moderator by default, and a moderator can publish and manage events, manage the community's content and members, and post announcements.
- Make someone a community member first. They need to have joined your community before they can take on any role in it.
- Give them the role that fits: moderator for the whole community, co-organizer for a specific event.
- Need an extra moderator on your community? Tell us and we'll set it up for your community.
7.5 Share an event — links & Instagram
Publish, then share it everywhere — immediately.
Every event has a shareable link. Use it to pull players in from every channel you have.
- Share the event link / Copy Link. Send your event link to get players — or add players manually. Drop the link in your community WhatsApp, padel and expat groups, and DMs.
- Post it to Instagram. Story + feed with the link (or "link in bio"). Tag players, the venue, and any partners so they reshare — that's your best free reach (see Parts 1.7–1.8 and 2.5 for what to post and when).
- Share open matches into your community. Use the community to share any open matches so members can jump in.
- Rely on followers. Members who follow your community get notified the moment you publish — the more followers, the less you depend on the IG algorithm or WhatsApp admins (see Part 1.9).